Support & FAQ

Stuck, broken, or just mad at a taco? support@flushtopia.com. A human reads it, usually within a day.

I bought Pro and it's gone.

New phone, reinstall, or a different Apple ID on the same device can all hide it. Open Home → Style Locker and tap Restore purchase while signed in to the Apple ID that bought it. Nothing to pay again.

The wipe feels wrong.

Tight circles clean; long swipes smear. Watch the sheet meter under the bowl: a worn sheet cleans less, and a torn one cleans nothing until you lift and start a fresh one. The tutorial replays from Settings → How to play.

"No ad available."

It means Google had no ad to give us right then, so the reward couldn't pay out. It is not held against you; try again in a minute. Rewarded coins in the Shop are limited to three a day.

I'm getting ads and I don't want them.

Flushtopia Pro removes all of them, forever, in one purchase. If you'd rather stay free: the first four level-ends are ad-free, and after that ads are spaced out between levels only. See Ads & Your Data.

The daily reminder.

It's on by default at 8 PM. Change the hour or switch it off in Settings → Reminders, or in iOS Settings → Notifications → Flushtopia.

Will my progress transfer to a new phone?

Not yet. Progress is saved only on the device; a fresh install starts fresh. Pro transfers through Apple with Restore purchase. Cloud saves are on the list.

It crashed.

Tell us what you were doing, your iPhone model and iOS version, and the language you play in. Crash reports reach us through Apple if you have "Share with App Developers" on, and they help enormously.

Languages

English, Japanese, Chinese (Simplified), Korean, Spanish, French, German, Portuguese (Brazil), Italian, Russian. The game follows your phone's language; override it in Settings → Language.

Requirements

iPhone and iPad, iOS 15 or later.

Press, business, or you drew a poop and want us to see it: hello@flushtopia.com.